Not content with the past years of screwing customers the SIMI now want the Government to bail them out and pay for their glitzy showrooms, shiny-suited staff who wouldn't return a call to save their life and general annoyingness.
Oh great, the country is going down the tubes and they want folk to get even more in debt.
How come these guys only want the power of the market when it means unfettered profits ?
You may remember my post last Friday detailing Komplett's refusal to adhere to the WEEE regulations by not taking back an old TV.
Added to this refusal to adhere to legislation was their refusal to stand by the commitment on their site that they would collect WEEE.
On Monday I contacted the EPA who were extremely helpful. They contacted Komplett and reminded them of their obligations. Komplett emailed me and informed me that a courier would be in contact to arrange collection.
This afternoon the TV was collected and the saga ends.
I'm grateful and happy that the EPA was willing to bat for this consumer - they could really show the NCA a thing or two.
In a shock announcement Ruinair have declared that if the Government changes the €10 Travel Tax to a percentage-based charge they will do the following:
- reduce the scandalous €5 per passenger/per flight credit card charge, which can be a whopping 500 times the cost of a flight, to a more normal 5%,
- reduce baggage fee of €10/€20 (nearly 2000 times more than a flight) to a fixed 5%,
- stop charging wheelchair levy if you can prove you don't need one (dial 1550 111 111 to make your case).
Runair also pledged that if the tax wasn't removed then they would continue to shut bases such as Shannon which have been their worst-performing in the history of the world.
"We will not hesitate to blame the Irish Governments travel tax for the closure of our underperforming bases in Estonia, Azerbaijan, South Ossetia and Little Twittering" declared a defiant Michael O'Larry. "The recession hadn't any impact on us until those guys imposed a tenner tax" he droned on whilst pledging to fight this tax until such time as they got bored or they found a new target.
Be very careful of Komplett as they do not seem to like having to comply with WEEE or indeed do what they promise to do:
I ordered a TV from Komplett.
It has been delivered.
I emailed them to arrange collection of the old one as stated :
"Please contact us when the delivery of your WEEE item has been delivered (within 15 days), so we can arrange a collection of the WEEE item"
I received the following response:
"We do not offer a collection service for old TV's , only a drop off service."
This was followed by:
"Sorry we don't do a pick up service as such, but if you sent the old TV back to us along with the postage receipts and bank details , ie the account number and sort code we can refund you the costs."
So the WEEE obligation is suddenly foisted on me whilst their webpage says they'll collect.
It's not acceptable that I have to arrange for a massive TV (crt - old tech) to be shipped to Komplett at my expense, then wait for a refund which may take yonks to arrive.